Challenges of locating a dealership

Many times, customers find it difficulty in locating the nearest dealership. A recent study conveys that most of the businesses just mention the location address and expect the customers to find the place on their own. There are few other companies, which integrate maps such as Google maps, apple maps, mapmyindia, etc., to their websites showing directions to reach them.

Now, the million dollar question is - How many people visit web pages while on the way? The answer is obviously not many.

However, Autodealrz mobile app is a one-stop solution for this problem. The app is integrated with location finding facility, which navigates customers directly to your showroom with just a tap. The user has to open the app and view the exact direction when they lost your way.

Escalation matrix in a dealership

Many times, customers cannot directly contact or meet the dealership owner due to the lack of information on website or dealership staff not wanting customers to jump the line.

It is very annoying that some issue which can be addressed are just neglected by the junior staff and many car owners start complaining about the bad service of the dealership and finally the Brand also get affected.

Also sometimes, customers may be waiting for some approvals to come in a case of insurance claims or warranty update but are unable to get thru the right person who can understand the issue as well as resolve the same at the earliest.

The above scenarios can be addressed using the Autodealrz Mobile App which has several functionalities inbuilt and one of them is escalation and hierarchy management. So, no customers will be dissatisfied with the service and he will want to do business with the same dealership

How to Send Safety Recalls Exclusively to Selected Vehicle Owners Only?

Just heard the news that a major car manufacturer has placed a recall notice to 175,000 cars in India to fix defective parts. The majority of the recalls are for brake pad issue, air bag functioning, car heating, etc., which may lead to vehicle damage or affect passenger safety.

Though automobile industry is one of the few industries that rely heavily on outsourced parts or vendors, excellence is always intrinsic while manufacturing a car. Even after doing multiple quality tests, the companies may encounter some issue while installing the materials received from vendors. Most of these issues will show up when the car is on the road. So the companies will realize the issue only when a customer visits the service centre with a problem. This is a major pain for auto industries as the car manufacturers incur a huge expense to rectify the mistakes. 

 

The biggest sufferers are the people who bought the car with defective parts. For many people buying a car is a much-awaited dream and spends many hours in doing personal research before freezing onto a particular car based on inputs from friends and experts too. But, when they heard about the recall in the newspaper, it can be a heartbreaking experience to deal with.

 

However, many times, all the new cars sold out may not have defect parts. Only particular models may have the issues. In that case, if a company give advertisement with the recall, people who bought a similar brand car may always worry about their car. Moreover, the recalls for a brand new model car may affect the company branding also.

Wouldn’t it be nice if there is a solution where only the affected car owners are notified?

Yes. It will be amiable if there is a system where only particular vehicle owners are recalled to service centres to fix the issue instead of giving notice in the newspaper.

So, here we have the best solution for you!

We have designed Autodealrz mobile application to address the pain areas of dealership and customer disconnect. The app enhances the relationship between you and your customer and helps you deal with the issues such as recall, service, etc. on a personal front. Autodealrz mobile app also assists dealership to connect with their customers for New / Used vehicles, Parts, Service & Social Media distribution, etc. 

Mobile Application for Auto Dealers

In the current scenario, technology has taken over everything and more than that it had made everything easier. Although mobile websites serve as an amazing tool for providing dealer information but unfortunately, they lag behind in meeting the exact needs and requirements of the customers. To overcome this problem, the Autodealrz mobile app has been introduced as an all-in-one solution. This app provides the customers with an easier and rapid means to find new or used cars and at the same time allows the car dealers to get ample exposure to fetch more and more customers. 

Another best feature that is worth a mention is that it provides best possible experience on devices like iPhone, iPad, and other android gadgets like smartphones and tablets. The app also occupied a space in Windows store to provide access to Windows mobile devices. Having a queue of personalized and customized features this app brings to the customer something that would be found one in a million times. It lets the buyer as well as the dealer to stay connected so that latest information, key features, sales, services, and much more can be shared with ease. Some of its amazing and authentic features that are worth a mention are as follows:

·    Inventory Search/Sales: Auto Dealers app enables customers to shop vehicles easily on their Android, iOS, and Windows supported devices. Customers can search by categories like payment, price, model, and also save as favorites. 

·     Push Notifications: Push messages to let the car dealers stay connected with the buyers to opt-in services, deals, feedbacks, special offers, and deals.

·     News and Social Media: One can keep in touch with the auto world and get latest updates on dealership through the news section. In this way, it acts as an effective social media tool.

·     Auto Parts: with the help of this app, customers can enquire about individual parts of the car as it allows instant access to the parts department. 

·    Service: Autodealrz app can be used to schedule an appointment and give car dealership feedback, allowing the customers to have 24x7 access to the service department. 

·     Recalls and Promotions: Send messages for safety recalls or during special promotions or deals to selected vehicle owners only. 

All in all, Autodealrz is a profitable app for auto dealers from Automotive, Powersports, RV and Boat Industry. 

 
Get a vehicle dealers app done for FREE for your dealership. Email us at info@autodealrz.com  |  www.autodealrz.com

Call : +971 5646 1 5090 / +91 99200 53821